Elevated Windows PDX
Frequently Asked Questions
Answers to common questions about consultations, pricing, installation, warranty, and custom window treatments.
We serve the Portland metro and Southwest Washington areas, including Portland, Gresham, Happy Valley, Clackamas, Vancouver, Camas, and nearby communities. If you are outside these areas, contact us to confirm availability.
Yes. We offer free in-home consultations where we go over style, light control, privacy, measurements, and product options to help you choose the best fit for your space.
Yes. We handle the full process from consultation and measuring to ordering and professional installation, so you do not have to guess sizes or deal with setup yourself.
We offer custom zebra shades, roller shades, honeycomb shades, roman shades, shangri-la shades, faux wood blinds, metal blinds, vertical blinds, panel track blinds, and other window treatment solutions for residential and commercial spaces.
Yes. We offer motorized options for select window treatments. Motorization is great for large windows, hard-to-reach areas, modern homes, and anyone looking for added convenience and a cleaner look.
We require 50% of the invoice total before placing the order. The remaining balance is due upon project completion unless otherwise agreed in writing.
Lead times vary depending on the product and customization, but most orders typically take a few weeks from final approval to installation. We will provide an updated timeline during your consultation.
Yes. We offer a limited lifetime warranty on custom window treatments. Motorized components are covered for 5 years, and installation workmanship is covered for 1 year.
The warranty does not cover damage caused by misuse, accidents, improper cleaning, excessive moisture, pets, unauthorized repairs, or other conditions outside normal residential use.
You can schedule a consultation through our website or contact us directly at 503-998-4348 to get started.